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<div data-block="true" data-editor="funtq" data-offset-key="650ma-0-0" id="isPasted"><p>Occasionally, the carrier&apos;s tracking will show an item as delivered but it doesn&apos;t get dropped off until the next day or so. If you still haven&apos;t received the item in 3 business days, please reach out to us <a href="https://youngwildandfriedman.gorgias.help/en-US/flows/01HJ795MHM6KA8Y25QJB7WX0EK" rel="noopener noreferrer" target="_blank">here</a>!</p><p><br></p></div><div data-block="true" data-editor="funtq" data-offset-key="7d3tp-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br></div>

Occasionally, the carrier's tracking will show an item as delivered but it doesn't get dropped off until the next day or so. If you still haven't received the item in 3 business days, please reach out to us here!.

My order says it was delivered, but never showed up?

SHIPPING + DELIVERY

What are some benefits of sensory play?

How often do you release new products?

Where are you located?

YWF FACDOUGHRY

What are the benefits of a kit subscription?

How can I view which kits I will receive as a monthly subscriber?

When are monthly subscriptions shipped?

How do I change the payment method or shipping address for my subscription?

Can I pause my monthly subscription?

How can I cancel my subscription?

Can I swap between boy & girl themes?

SUBSCRIPTIONS

Where can I purchase a gift card?

GIFT CARDS

What are the ingredients in the sensory dough?

What are the ingredients in the slime?

What is the best way to store sensory dough?

How long does sensory dough stay fresh?

ABOUT OUR KITS + SLIMES

Allergen friendly dough is here!

GLUTEN FREE DOUGH

What is your shipping policy?

Can I make changes to my order?

MANAGING YOUR ORDER

What is your return policy?

What is your refund policy?

RETURNS + EXCHANGES

My order arrived damaged

My order is missing something

ORDER ISSUE

My order says it was delivered, but never showed up?Updated 4 months ago